Privacy Policy

At Blix (https://blix.africa/), your privacy is important to us. This policy outlines how we collect, use, store, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable regulations.

Information We Collect

We may collect and process the following information:

  • Name, contact details, and delivery address
  • Email address and phone number
  • Payment and billing details (processed via secure third-party payment gateways)
  • Website usage data (via cookies and analytics tools)

How We Use Your Information

We use your data to:

  • Process orders and payments
  • Manage your account and provide customer service
  • Communicate about promotions, news, or updates (only if you’ve opted in)
  • Improve our website and offerings through analytics

Sharing Your Information

We do not sell your personal information. We only share data with trusted third parties as necessary:

  • Courier and logistics providers for order delivery
  • Payment processors (secure and compliant)
  • Analytics and marketing platforms (anonymous or aggregated data)

Cookies

Our site uses cookies to enhance user experience, track website performance, and tailor content. You may disable cookies in your browser settings.

Your Rights

You have the right to:

  • Access and correct your personal data
  • Request deletion of your data
  • Opt out of marketing communications

To request changes or removal of your data, contact us at [email protected].

Data Security

We implement secure servers, encryption, and access control to protect your personal data.